FAQs – rhodin.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

Payments can be processed at checkout via: ApplePay, Google Pay, Shopay, Afterpay, Paypal & Klarna

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
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Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.
We currently offer standard shipping for free for orders over $120 AUD in Australia and over $150 AUD Internationally.
You can upgrade your shipping to express at checkout so you can wear your new rhodin designs much faster.
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Yes we do offer international shipping.
You can look for your country here
We offer International Shipping rates plus Free Standard International shipping for orders over $150 AUD
For express pricing please refer to our shipping page.
We strive to ship to as many countries as we can - please look for your country via this link.

- We do offer refunds for sunglasses only if they are deemed not suitable for your face shape
- Please read our refund policy here
- Special Note: We do not offer refunds for any goods marked Samples & Seconds stock or Outlet Store. These sales are final.
- Please note we do not offer refunds for change of mind on jewellery or our resort clothing.
- Our resort clothing can be exchanged for another size and the shipping will be covered by the customer.
Please refer our refund policy via this link
Please refer our refund policy via this link

Any returned item shipping cost will be the responsibility of the customer
Please read here for further information
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect.
Please notify us within 6 months of noticing any defects to arrange for a replacement.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

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